Privacy Policy
Effective Date: August 4, 2026
Big Day Homebuyers (“Big Day Homebuyers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use www.bigdayhomebuyers.com (the “Website”), submit a form, request a cash offer, contact us, or communicate with us by phone, email, or text message.
By using our Website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Name;
- Email address;
- Phone number;
- Property address;
- City, state, ZIP code, and other property location information;
- Information about the property’s condition, features, or circumstances;
- Information included in comments, messages, or form submissions;
- Information related to your interest in selling a property;
- Communications you send to us; and
- Other information you choose to provide.
We may also automatically collect certain technical information when you visit the Website, such as:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages viewed;
- Website activity;
- Referring website;
- Approximate location based on IP address;
- Date and time of visits; and
- Information collected through cookies or similar technologies.
2. How We Use Your Information
We may use your information to:
- Respond to your inquiries;
- Review information about your property;
- Evaluate whether we may be interested in purchasing a property;
- Contact you regarding a cash offer or property inquiry;
- Schedule appointments or property evaluations;
- Communicate about potential or completed transactions;
- Provide customer service;
- Send requested information;
- Send SMS messages when you have provided the required consent;
- Improve our Website, services, communications, and customer experience;
- Analyze Website activity and performance;
- Protect against fraud, misuse, security incidents, or unlawful activity;
- Comply with legal obligations; and
- Enforce our agreements and protect our rights.
3. SMS Communications
If you provide your phone number and voluntarily check the SMS consent box, you agree to receive text messages from Big Day Homebuyers regarding your property inquiry, cash offer, appointments, transaction-related information, and related services.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP or contact us using the information provided below.
Consent to receive SMS messages is not a condition of purchasing or selling property.
We may use third-party service providers to deliver or manage SMS communications. These providers may process your phone number and related information only as necessary to provide services to us and comply with applicable requirements.
4. Cookies and Similar Technologies
We may use cookies, analytics tools, and similar technologies to understand how visitors use our Website, remember preferences, improve Website functionality, and measure Website performance.
Cookies are small data files stored on your device. You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website features or functionality.
5. How We Share Information
We may share personal information with:
- Employees, representatives, contractors, and authorized service providers who need the information to perform services for us;
- Website hosting, technology, analytics, communication, CRM, email, or SMS service providers;
- Professional advisors, including attorneys, accountants, or insurance providers, when necessary;
- Title companies, escrow providers, transaction partners, or other parties involved in a potential or completed real estate transaction;
- Government agencies, law enforcement, courts, or other parties when required by law or necessary to protect rights, safety, or property; and
- A successor organization in connection with a merger, acquisition, financing, sale, restructuring, or transfer of business assets.
We do not sell personal information for money.
We do not share SMS opt-in consent or SMS consent records with third parties for their own marketing or promotional purposes.
6. Real Estate Transaction Information
If you decide to proceed with a property transaction, additional information may be collected or shared as necessary to evaluate, document, process, and complete the transaction.
Such information may include ownership information, title information, property records, transaction documents, and other information required by applicable law or the parties involved in the transaction.
Any real estate transaction will be governed by the applicable written agreements and legal requirements.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- Respond to inquiries;
- Provide services;
- Evaluate or complete transactions;
- Maintain business and transaction records;
- Comply with legal, tax, accounting, or regulatory requirements;
- Resolve disputes; and
- Enforce our agreements.
The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no Website, internet transmission, electronic storage system, or security method is completely secure. We cannot guarantee absolute security of information.
9. Your Privacy Choices
Depending on applicable law, you may have the right to request:
- Access to personal information we hold about you;
- Correction of inaccurate information;
- Deletion of certain personal information;
- Information about how your personal information is used or disclosed; or
- Other privacy rights available under applicable law.
To submit a privacy request, contact us using the information below. We may need to verify your identity before processing a request.
Some information may be retained when required or permitted by law, including for transaction records, legal compliance, fraud prevention, dispute resolution, or legitimate business purposes.
10. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to request information about certain personal information we collect, use, disclose, or retain.
Big Day Homebuyers does not sell personal information for monetary consideration. We also do not knowingly sell or share personal information of consumers under the age of 16.
California residents may submit privacy requests using the contact information below. We will respond in accordance with applicable law and may request information to verify the request.
11. Do Not Track Signals
Some web browsers provide a “Do Not Track” setting. Because there is no universally accepted standard for responding to these signals, the Website may not respond to all Do Not Track signals.
12. Children’s Privacy
This Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. Third-Party Websites
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party website or service you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or technology.
When we update this Policy, we will post the revised version on this page and update the Effective Date. Your continued use of the Website after an updated Privacy Policy is posted is subject to the revised Policy.
15. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact us:
Big Day Homebuyers
Website: www.bigdayhomebuyers.com
Phone: 409-730-9218
Email: buyer@bigdayhomebuyers.com